Frequently Asked Questions

Archive 2022-2023


Additional Resources

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Account & ID Card Information


Benefit Information

Advantages of Membership


Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

J-1 Scholars

Continuation Insurance

Students with a Qualifying Life Event


If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Summer II waiver deadline ended 07/13/2023. The online waiver system can no longer accept new waiver requests.

Graduate Student Employees

Graduate Student Employees

Graduate Student Employees who meet the requirements are automatically waived.

Beginning in mid-August, the office at each campus that handles health insurance enrollment for the International Students, will receive a list of GSE’s that can be waived from the SHIP fee for the current semester. This report is provided by System Benefits Administration and is based on several factors. 

The GSE Waiver Report is run weekly from mid- August to early October.  If you do not meet the requirements for a waiver of SHIP, and you have overlapping International and GSE coverage during the semester you will be refunded accordingly for the overlapping months of coverage. AHP will automatically refund this premium to you, once the semester is over and students accounts have been reconciled.

Covered Spouses

 If you are covered on your spouse’s GSE plan, and you meet the following requirements:

  1. Coverage must begin on, or before September 1 (for fall), or January 31 (for spring), and,
  2. Your spouse meets the requirements as stated in the section above, and appears on the GSE Waiver report.

Click here to submit your request for a waiver.  If we are able to verify that the requirements are met, your waiver will be “APPROVED” and we will notify your school to remove the SHIP fee from your student account. 

If we are not immediately able to approve your request your waiver will be pended until we are able to confirm that your spouse, the member, is listed on the report.

If you do not appear on the report on, you will not be waived from the SHIP fee. However, once the semester is over and student accounts have been reconciled, AHP will review your waiver information, and you will be refunded premium for the months you were covered as a dependent on your spouse’s plan and as an International Student.

Parent Information


View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Regulatory Notices


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Provider Call
1 (800) 581-0368
24/7 Nurseline

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Texas A&M Student Dental

1 (800) 521-2651
Customer Service

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected