Frequently Asked Questions

Quick Links

Enrollment Information

       
  1-877-624-7911   Toll Free
  1-855-858-1964   Fax

Benefits/Claims

       
  1-855-267-0214   Customer Service
  1-800-451-0287   Medical Provider Call
  1-877-624-7911   All Other Calls
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  • Enrollment Information

    1-877-624-7911

  • Benefits/Claims

    1-855-267-0214

Change Address, Phone or Email

It is very important to make sure that your address, phone number, and email address on file at the school are current and accurate. If not, ID cards, explanation of benefits and other notifications about your student health insurance plan may not get to you. If you have moved or your contact information has changed, please make sure you update your contact information with your school. Additionally, please notify us at support@ahpcare.com so we can update our records as well. Please include “Contact information update” in the subject line and your first name, last name, and student ID, as well your new contact information, in the email message.